A service policy
Turnkey project : a variety of difficult, technically complex " multi-station automatic stretch forming production line" R & D and manufacturing equipment design , implement turnkey projects.
Supporting mold design and manufacture special : a variety of technical difficulties in the deep stretch , high-volume processing of metal products , according to customer samples and requirements for supporting the design and manufacture molds .
One-stop service : design, manufacture and implement " the design, manufacture , sales and after-sales service " one-stop service according to customers’ special needs .
Second, the training
Companies participating in the pre- inspection personnel ( named by the buyer ) equipment operation , maintenance, training mold installation , adjustment , training time not less than seven days . Training: slider with the robot motion phase relationship ; time precision transmission chains, sheaves and other precision motion and position adjustment method ; open robot action time , opening size , stability and accuracy of the clamping adjustment method ; adjustment method of unloading system ; precautions when replacing the species .
Company engineering and technical maintenance of the buyer’s personnel, equipment , mold maintenance technicians, equipment operators and workers trained content
Engineering and technical engineers , let familiar with the production of works, some of the major parts of the process to be familiar with and application of the main technical requirements for the production line can be a good guide to commissioning and maintenance personnel to maintain, can be designed to guide the production of manufactured parts department mold parts . Equipment maintenance , to have some experience of maintenance personnel training equipment principle , debugging methods, maintenance training and maintenance priorities, such as fault diagnosis .
Multi-station mold maintenance , to have some experience working principle of the mold master mold training , mold stretching ( forming ) technical training process , lubrication , structural adjustment and other aspects to work on various multi-station dies bit manipulator, retreat materials , trimming , blowing materials such as proficient . And to cooperate and equipment maintenance technician .
Training workers to operate the production line , making it capable of operating method familiar with the equipment , and the operation flow to very good use , to general maintenance regularly refuel the US-Japan routine inspection, lubrication cooling adjustments for each station on the production line work , unusual product quality issues such as discovery and general handling .
Third, quality assurance and service commitment
Since the final date of acceptance , the Purchaser fails during normal use , the company free one year warranty.
After receiving a user fault information , be a response within 24 hours , within 72 hours of arrival, using the site .
After the equipment warranty period , the company provides preferential supply of spare parts , technical support and lifetime maintenance and service to the buyer.